Book an appointment
Book an appointment for a free and confidential counselling session. You will need this organisation code to register APPRENTV.
You can choose to have an appointment via phone, video conference, live chat, or face to face.
To book an appointment:
- Call Converge: 1300 687 327
- visit: convergeinternational.com.au
- Converge International app (iOS or Android)
Download the Converge app
Download the Converge International app through the App Store or Play Store. To register, use the organisation code APPRENTV and follow the prompts.
The Converge International app provides:
- confidential appointment booking
- confidential health tracking and a personalised dashboard
- tips to support your wellbeing
- FAQs and email support for employees
You can receive up to four sessions for each issue you are experiencing. The Apprentice Employee Assistance Program is for short-term counselling.
Specialist helplines
Specialist helplines are only available during business hours:
- Aboriginal and Torres Strait Islander helpline – 1300 287 432
- LGBTIQ+ helpline – 1300 542 874
- Domestic and Family Violence helpline – 1300 338 465
If you’re in crisis or feeling unsafe, please call 000 or Lifeline 13 11 14.
Neurodiversity Specialist support
Tailored guidance and support is now available for apprentices and trainees who have a neurodiversity diagnosis or characteristics.
This service is delivered by specialist consultants who can help explore ways to navigate challenges and opportunities at work and home tailored to your unique ways of thinking and communicating.
Contact 1300 687 327 to make an appointment with a specialist consultant.
Who can use the Apprentice Employee Assistance Program?
- Apprentices and trainees employed by Victorian businesses can use the Apprentice Employee Assistance Program.
- This program provides all apprentices and trainees with access to an Employee Assistance Program. Some apprentices and trainees will already have access to an Employee Assistance Program through their employer.
How can the Apprentice Employee Assistance Program help you?
An employee wellbeing consultant can support you with:
- difficult workplace situations
- counselling for a broad range of personal issues
- positive lifestyle changes
- working through financial concerns
- career development and planning
A consultant will be selected to help you based on their area of expertise.
Printable information poster
Feedback and concerns
Provide us with your feedback about Apprenticeships Victoria programs, including the Apprentice Helpdesk, Apprenticeship Support Officer Program or the Apprentice Employee Assistance Program.
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